Policies
Thank you for choosing Qiana K. Photography to capture your memories. We are honored and proud to have you as a client. It has been brought to our attention that we have not posted our policies and procedures on this blog. So going into 2014 and beyond we have designated this space for just that. Qiana K. Photograph's policies and procedures are as followed:
********AS OF JANUARY 1ST 2014 WE WILL NO LONGER ACCEPT CHECKS. CASH OR PAYPAL ONLY. THANK YOU!*********
-WE DO NOT OFFER ANY REFUNDS
If for any reason you are unhappy with your session, experience or your photo outcome we first and foremost apologize to you. Our goal is to give you a fantastic experience with wonderful results. We understand, the photos didn't turn out as you thought, your child or children were not having a great day or you are not satisfied with the location. For any reason at all as to why you are not satisfied we will offer you a one time re-shoot. The re-shoot must take place within 25 days of your previous session and will be the same package you had originally purchased. Location and time may change if you, the client, decides to do so. All photos from the original session will be void and will not be available to purchase or use. Only the photos from the re-shoot will be available in your online gallery for your choosing. If you are unhappy for any reason with any part of your session or the results from your session please email us at qianakphotography@hotmail.com and we will contact you as quickly as possible.
-THE OFFER/PACKAGE IS AS STATED/PRICED
Being a photographer is more than just pushing a button on a camera. A lot of planning and prepping goes into each and every photo session we do. For example, I always take the last few weeks of December off from sessions, but that doesn't mean I am not working. I am planning and brainstorming and location hunting and prop shopping for future sessions. I am updating my blog or website and catching up with posts online. I am constantly working to make Qiana K. Photography better and sometimes that means doing a lot of research on pricing, costs, etc. Our pricing and packages are what they are for all of these reasons. We will offer, from time to time, limited specials with a slightly lower cost and you can find those on our Instagram page at www.instagram.com/qianakphotography .
-TURNAROUND TIME
Our turnaround time is anywhere from 1-4 weeks. Period. We want to make sure your pictures are as best as they can be, and that takes time.
-BRANDS
********AS OF JANUARY 1ST 2014 WE WILL NO LONGER ACCEPT CHECKS. CASH OR PAYPAL ONLY. THANK YOU!*********
-WE DO NOT OFFER ANY REFUNDS
If for any reason you are unhappy with your session, experience or your photo outcome we first and foremost apologize to you. Our goal is to give you a fantastic experience with wonderful results. We understand, the photos didn't turn out as you thought, your child or children were not having a great day or you are not satisfied with the location. For any reason at all as to why you are not satisfied we will offer you a one time re-shoot. The re-shoot must take place within 25 days of your previous session and will be the same package you had originally purchased. Location and time may change if you, the client, decides to do so. All photos from the original session will be void and will not be available to purchase or use. Only the photos from the re-shoot will be available in your online gallery for your choosing. If you are unhappy for any reason with any part of your session or the results from your session please email us at qianakphotography@hotmail.com and we will contact you as quickly as possible.
-THE OFFER/PACKAGE IS AS STATED/PRICED
Being a photographer is more than just pushing a button on a camera. A lot of planning and prepping goes into each and every photo session we do. For example, I always take the last few weeks of December off from sessions, but that doesn't mean I am not working. I am planning and brainstorming and location hunting and prop shopping for future sessions. I am updating my blog or website and catching up with posts online. I am constantly working to make Qiana K. Photography better and sometimes that means doing a lot of research on pricing, costs, etc. Our pricing and packages are what they are for all of these reasons. We will offer, from time to time, limited specials with a slightly lower cost and you can find those on our Instagram page at www.instagram.com/qianakphotography .
-TURNAROUND TIME
Our turnaround time is anywhere from 1-4 weeks. Period. We want to make sure your pictures are as best as they can be, and that takes time.
-BRANDS
If your items fail to show in time for your shoot you will be charged a $100 rescheduling fee. Rental fees are non-refundable and will be charged again for any rescheduling. Please plan accordingly.
********AS OF JANUARY 1ST 2014 WE WILL NO LONGER ACCEPT CHECKS. CASH OR PAYPAL ONLY. THANK YOU!*********
********AS OF JANUARY 1ST 2014 WE WILL NO LONGER ACCEPT CHECKS. CASH OR PAYPAL ONLY. THANK YOU!*********
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